Grand Central Hotel - Glasgow

I liked having the kitchen. The champagne bar onsite.

Very good location and nice room. Lots of places to eat close by, including La Lanterna and Champagne Central.

Thoroughly enjoyable one night stay; very comfortable; problem with heating in room was dealt with speedily and efficiently; great service all round. Look forward to a repeat performance in the future and would thoroughly recommend a stay here.

Good size bedroom and bathroom; welcoming helpful staff everywhere. Great location for doing stuff in central Glasgow during a short stay.

no negative comments

Floor 4, Room 450 or so, outside noise more noticeable versus previous stay on floor 5. Was woken around 6am I guess as the commutes increase. Would prefer floor 5 in the future. Other than that hotel itself & staff, fantastic.

See above

See above

Took too long to get the room ready to check in . Room service was too slow and it took over an hour for the food to arrive . If you are offering that service and charging premium make sure you have the staff and can cope with the demands . You sell yourself a premier hotel - the service is not .

Took too long to get the room ready to check in . Room service was too slow and it took over an hour for the food to arrive . If you are offering that service and charging premium make sure you have the staff and can cope with the demands . You sell yourself a premier hotel - the service is not .

Excellent friendly staff. Bedroom warm and quiet

A bit old fashioned

Location

The tv did not work from the time we checked in. Although the breakfast was good, it was the same every day. We were given room facing the railway platform. The noise is a nuisance and disturbs sleep

Location, facalities, comfort

Room size and decor was very pleasing. Location was also a big plus particularly if you want the city centre experience.

Car parking isn't bad with the discounted rates applicable at Oswald St, ncp, however loading and unloading is very restricted and can be a nuisance if you have a lot of luggage.

Central location

Room basic. Finishes average. Only 1 easy chair within room. Tv signal non-existant. Noisy dispite secondary glazing.

Very comfortable and elegant hotel that has recently been renovated and upgraded to a very high standard. The staff were very helpful. Our booking had been messed up (they had the wrong dates on the computer system) but the receptionist sorted it out quickly and kindly upgraded us to a suite "for the inconvenience". To be honest, we were not inconvenienced at all, but were very grateful for the upgrade and the beautiful suite that we ended up in.

The hotel is right in the centre of Glasgow and despite the secondary double glazing was noisy at 2-3 am on both nights of our stay, when the local night clubs closed. One cannot really blame the hotel for this, but it did disturb my sleep on both nights that we were there (Wednesday + Thursday). Would recommend ear-plugs if you are a light sleeper like me!

Room was confortable and a nice size

The room was excellent great location and the atmosphere in the bar champagne central was superb

Friendly staff , comfortable room. Concierge /Bell Boy was unbelievably friendly as if I had known him all my life.

Lobby / Check in design is terrible considering historic past as a Grand railway hotel. Breakfast Room Interior was even worse , like a roadside cafe . Had no "Real " coffee which is outrageous in todays world of hospitality.